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Image for The One-to-one Future

The One-to-one Future : Building Business Relationships One Customer at a Time

Peppers, Don, Rogers, Martha
See all formats and editions

Shows how to build lasting relationships with customers by customizing services and products for each of them.

The authors provide practical examples which explain how selling more goods to fewer people is the key to a more efficient and profitable future.

Read More
Title Unavailable: Out of Print
Product Details
Piatkus Books
0749914920 / 9780749914929
Paperback
658.812
30/05/1996
United Kingdom
English
464p. : ill.
22 cm
research & professional Learn More
KJC Business strategy, KJSU Customer services
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