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Improving Your Measurement of Customer Satisfaction : A Guide to Creating, Conducting, Analyzing and Reporting Customer Satisfaction Measurement Programs

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£26.50
Product Details
0873894057 / 9780873894050
Hardback
658.812
01/05/2007
United States
300 pages, 30ill.
Professional & Vocational/Postgraduate, Research & Scholarly/Undergraduate Learn More