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Image for Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money

Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money

Ebook 10 Dec 2019
ISBN: 9781633697980
Dewey: 658.56
Licence From
£95.97
Available on VLeBooks
Image for Strategy from the outside in: how to profit from customer value

Strategy from the outside in: how to profit from customer value

eBook 23 Jul 2010
Publisher McGraw-Hill
ISBN: 9780071760782
Dewey: 658.802
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£33.30
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Image for Hospitality marketing and consumer behavior: creating memorable experiences

Hospitality marketing and consumer behavior: creating memorable experiences

series Advances in Hospitality and Tourism
eBook 5 Jun 2017
ISBN: 9781771883795
Dewey: 647.940688
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£110.00
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Image for Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey

Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey

eBook 26 Nov 2020
Publisher Emerald
ISBN: 9781800433885
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Image for Service management: the new paradigm in retailing

Service management: the new paradigm in retailing

eBook 28 Jan 2012
Publisher Springer
ISBN: 9781461415541
Dewey: 658.87
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£89.50
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Image for Excellence in managing worldwide customer relationships : 5

Excellence in managing worldwide customer relationships : 5

series The Global Warrior Series
eBook 19 Dec 2016
Publisher CRC Press
ISBN: 9781315356099
Dewey: 658.812
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£91.99
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Image for Retail supply chain management

Retail supply chain management

Ebook 2 Oct 2017
Publisher CRC Press
ISBN: 9781351647465
Dewey: 658.8700687
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Image for Customer relationship management: concepts and technologies.

Customer relationship management: concepts and technologies.

eBook 24 Apr 2019
Publisher Routledge
ISBN: 9781351016537
Dewey: 658.812
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£840.00
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Image for Managing Customer Relationships: A Strategic Framework

Managing Customer Relationships: A Strategic Framework

Ebook 28 Apr 2004
Publisher Wiley-Blackwell
ISBN: 9780471656418
Dewey: 658.812
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£60.00
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Image for Service-oriented architecture: a planning and implementation guide for business and technology

Service-oriented architecture: a planning and implementation guide for business and technology

Ebook 28 Jul 2006
Publisher Wiley-Blackwell
ISBN: 9780470036143
Dewey: 004.068
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£39.99
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Image for Microsoft CRM 3 for dummies

Microsoft CRM 3 for dummies

series --For dummies
Ebook 21 Aug 2006
Publisher For Dummies
ISBN: 9780470052709
Dewey: 658.8120285536
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Image for Sams Teach Yourself Microsoft Dynamics CRM 4 in 24 Hours

Sams Teach Yourself Microsoft Dynamics CRM 4 in 24 Hours

series Sams Teach Yourself
Ebook 29 Oct 2009
Publisher Sams Publishing
ISBN: 9780768689723
Dewey: 658.812028553
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Image for Microsoft CRM for dummies

Microsoft CRM for dummies

series --For dummies
Ebook 31 Dec 2003
Publisher For Dummies
ISBN: 9780764544897
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£24.99
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Image for CRM goes digital: Digitale Kundenschnittstellen in Marketing, Vertrieb und Service exzellent gestalten und nutzen

CRM goes digital: Digitale Kundenschnittstellen in Marketing, Vertrieb und Service exzellent gestalten und nutzen

series Edition Sales Excellence
Ebook 30 Mar 2020
Publisher Springer
ISBN: 9783658270162
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£43.99
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Image for Involvement mit Produkteigenschaften: Marke und EU-Energielabel als involvementauslosende Eigenschaften von Fernsehgeraten

Involvement mit Produkteigenschaften: Marke und EU-Energielabel als involvementauslosende Eigenschaften von Fernsehgeraten

Ebook 21 Jun 2016
Publisher Springer
ISBN: 9783658144890
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Image for Digitalisierung Im Stationaren Reisevertrieb: Der Einfluss Von In-Store-Technologien Auf Das Kaufverhalten

Digitalisierung Im Stationaren Reisevertrieb: Der Einfluss Von In-Store-Technologien Auf Das Kaufverhalten

Ebook 27 Apr 2022
Publisher Springer
ISBN: 9783658370992
Licence From
£51.99
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Image for User Research: Improve Product and Service Design and Enhance Your UX Research

User Research: Improve Product and Service Design and Enhance Your UX Research

eBook 3 Feb 2022
Publisher Kogan Page
ISBN: 9781398603585
Dewey: 004.019
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£200.00
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Image for Customer Genius

Customer Genius

Ebook 3 Mar 2009
Publisher Capstone
ISBN: 9781906465568
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£14.99
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Image for Emotionale Ansteckung in Technologiebasierten Serviceinteraktionen: Die Wirkung Von Smileys Auf Die Emotionen Der Kunden

Emotionale Ansteckung in Technologiebasierten Serviceinteraktionen: Die Wirkung Von Smileys Auf Die Emotionen Der Kunden

series Markenkommunikation Und Beziehungsmarketing
Ebook 8 Jul 2019
Publisher Springer
ISBN: 9783658271374
Licence From
£43.99
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Image for Homo Connectus: Einblicke in Die Post-solo-ara Des Kunden

Homo Connectus: Einblicke in Die Post-solo-ara Des Kunden

Ebook 29 Jan 2018
Publisher Springer
ISBN: 9783658191337
Licence From
£42.99
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Image for Extra Mile: 500 Customer Service Tips for Success

Extra Mile: 500 Customer Service Tips for Success

Ebook 5 May 2015
Publisher Tycho Press
ISBN: 9781623155957
Dewey: 658.812
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£9.99
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Image for Customer winback: how to recapture lost customers and keep them loyal

Customer winback: how to recapture lost customers and keep them loyal

series The Jossey-Bass business & management series
eBook 28 Feb 2002
Publisher Jossey-Bass
ISBN: 9780787959449
Dewey: 658.812
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£28.99
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Image for Gower handbook of call and contact centre management

Gower handbook of call and contact centre management

Ebook 15 May 2017
Publisher Gower
ISBN: 9781351932363
Dewey: 658.812
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£145.00
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Image for Fairness in consumer contracts: the case of unfair terms

Fairness in consumer contracts: the case of unfair terms

series Markets and the Law
eBook 5 Dec 2016
Publisher Routledge
ISBN: 9781351937399
Dewey: 346.4102
Licence From
£155.00
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Image for Fairness in consumer contracts: the case of unfair terms

Fairness in consumer contracts: the case of unfair terms

series Markets and the Law
Ebook 8 Nov 2016
Publisher Ashgate
ISBN: 9781351937405
Dewey: 346.4102
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£155.00
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Image for Proceedings of the 8th International Conference on Kansei Engineering and Emotion Research: KEER 2020, 7-9 September 2020, Tokyo, Japan

Proceedings of the 8th International Conference on Kansei Engineering and Emotion Research: KEER 2020, 7-9 September 2020, Tokyo, Japan

series Advances in Intelligent Systems and Computing
Ebook 18 Aug 2020
ISBN: 9789811578014
Licence From
£199.50
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Image for The customer loyalty solution: what works and what doesn't in customer loyalty programs

The customer loyalty solution: what works and what doesn't in customer loyalty programs

eBook 16 Apr 2003
Publisher McGraw-Hill
ISBN: 9780071429047
Dewey: 658.84
Licence From
£29.66
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Image for Designing and delivering superior customer value: concepts, cases, and applications

Designing and delivering superior customer value: concepts, cases, and applications

series Routledge Revivals
eBook 25 Mar 2020
Publisher CRC Press
ISBN: 9781000083453
Dewey: 658.812
Licence From
£190.00
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Image for Designing and delivering superior customer value: concepts, cases, and applications

Designing and delivering superior customer value: concepts, cases, and applications

series Routledge Revivals
Ebook 25 Mar 2020
Publisher CRC Press
ISBN: 9781000086942
Dewey: 658.812
Licence From
£190.00
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Image for Service innovation: how to go from customer needs to breakthrough services

Service innovation: how to go from customer needs to breakthrough services

eBook 25 Jun 2010
Publisher McGraw-Hill
ISBN: 9780071717861
Dewey: 658.812
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£37.80
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