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Image for Mastering Services Pricing

Mastering Services Pricing : Designing pricing that works for you and for your clients

Paperback / softback 23 Jul 2015
ISBN: 9781292063362
Dewey: 658.816
£48.75
RRP £75.00 Save 35%
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Image for Build Your Community

Build Your Community : Turn your connections into a powerful online community

Paperback / softback 14 May 2021
Publisher Pearson Business
ISBN: 9781292329994
Dewey: 658.812
£12.74
RRP £16.99 Save 25%
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Image for Sales Force Management

Sales Force Management : Leadership, Innovation, Technology: International Student Edition

Paperback / softback 1 Sep 2021
Publisher Routledge
ISBN: 9780367682538
Dewey: 658.8101
£42.49
RRP £49.99 Save 15%
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Image for The Future of Luxury Customer Experience

The Future of Luxury Customer Experience : How to Create High-Value, Personalized Omnichannel Experiences

Paperback / softback 3 Aug 2024
Publisher Kogan Page Ltd
ISBN: 9781398615458
Dewey: 658.812
£33.99
RRP £39.99
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Image for From Impossible to Inevitable

From Impossible to Inevitable : How SaaS and Other Hyper-Growth Companies Create Predictable Revenue

Hardback 9 Jul 2019
ISBN: 9781119531692
Dewey: 658.81
£18.75
RRP £25.00 Save 25%
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Image for Strategic Market Management

Strategic Market Management

Paperback / softback 26 Jan 2007
ISBN: 9780470059869
Dewey: 658.8101
£45.86
RRP £53.95
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Image for Unlocking the Customer Value Chain

Unlocking the Customer Value Chain : How Decoupling Drives Consumer Disruption

Hardback 19 Feb 2019
ISBN: 9781524763084
Dewey: 658.812
£17.25
RRP £23.00 Save 25%
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Image for Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value

Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value

Hardback 16 Mar 1999
ISBN: 9780071342537
Dewey: 658.81
£30.39
RRP £37.99
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Image for Delivering Effective Social Customer Service

Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Hardback 25 Oct 2013
ISBN: 9781118662670
Dewey: 658.812
£14.99
RRP £19.99
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Image for Supplier Relationship Management

Supplier Relationship Management : Unlocking the Value in Your Supply Base

Paperback / softback 3 Jan 2022
Publisher Kogan Page Ltd
ISBN: 9781398602250
Dewey: 658.812
£46.74
RRP £54.99 Save 15%
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Image for Answering the Ultimate Question

Answering the Ultimate Question : How Net Promoter Can Transform Your Business

Hardback 5 Dec 2008
ISBN: 9780470260692
Dewey: 658.812
£17.24
RRP £22.99
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Image for Implementing CRM

Implementing CRM : From Technology to Knowledge

series John Wiley Series in Information Systems
Hardback 23 Mar 2007
ISBN: 9780470065266
Dewey: 658.812
£48.41
RRP £56.95
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Image for Microsoft Dynamics CRM 4 For Dummies

Microsoft Dynamics CRM 4 For Dummies

Paperback / softback 22 Jul 2008
Publisher For Dummies
ISBN: 9780470343258
Dewey: 658.8120285536
£14.99
RRP £19.99
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Image for Strategic Customer Care

Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability

Hardback 15 Jul 1999
ISBN: 9780471643425
Dewey: 658.812
£17.99
RRP £23.99
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Image for CRM Handbook, The

CRM Handbook, The : A Business Guide to Customer Relationship Management

series Addison-Wesley information technology series
Paperback / softback 9 Aug 2001
ISBN: 9780201730623
Dewey: 658.81202854678
£41.59
RRP £51.99
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Image for The Solution-Centric Organization

The Solution-Centric Organization

Hardback 16 Jul 2006
ISBN: 9780072262643
Dewey: 658.81
£33.59
RRP £41.99
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Image for SugarCRM For Dummies

SugarCRM For Dummies

Paperback / softback 21 Nov 2008
Publisher For Dummies
ISBN: 9780470384626
Dewey: 658.812028553
£20.24
RRP £26.99
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Image for The New Rules of Sales and Service

The New Rules of Sales and Service : How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business

Paperback / softback 5 Aug 2016
ISBN: 9781119272427
Dewey: 658.81
£12.74
RRP £16.99
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Image for The Network Is Your Customer

The Network Is Your Customer : Five Strategies to Thrive in a Digital Age

Paperback / softback 13 Nov 2012
ISBN: 9780300188295
Dewey: 658.812
£12.75
RRP £15.00
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Image for Effective CRM using Predictive Analytics

Effective CRM using Predictive Analytics

Hardback 25 Dec 2015
ISBN: 9781119011552
Dewey: 658.812
£39.06
RRP £45.95
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Image for Pricing on Purpose

Pricing on Purpose : Creating and Capturing Value

Hardback 17 Feb 2006
ISBN: 9780471729808
Dewey: 658.816
£62.05
RRP £73.00
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Image for Microsoft CRM For Dummies

Microsoft CRM For Dummies

Paperback / softback 22 Aug 2003
Publisher For Dummies
ISBN: 9780764516986
Dewey: 658.81202855369
£18.74
RRP £24.99
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Image for Sales Forecasting Management

Sales Forecasting Management : A Demand Management Approach

Paperback / softback 8 Feb 2005
ISBN: 9781412905718
Dewey: 658.818
£102.85
RRP £121.00
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Image for Getting Price Right

Getting Price Right : The Behavioral Economics of Profitable Pricing

Hardback 12 Oct 2021
ISBN: 9780231190701
Dewey: 658.816
£28.00
RRP £35.00
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Image for Digital Disciplines

Digital Disciplines : Attaining Market Leadership via the Cloud, Big Data, Social, Mobile, and the Internet of Things

series Wiley CIO
Hardback 9 Oct 2015
ISBN: 9781118995396
Dewey: 658.812
£20.24
RRP £26.99
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Image for Human Sigma

Human Sigma : Managing the Employee-Customer Encounter

Hardback 28 Oct 2007
Publisher Gallup Press
ISBN: 9781595620163
Dewey: 658.812
£16.79
RRP £20.99
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Image for Service Innovation: How to Go from Customer Needs to Breakthrough Services

Service Innovation: How to Go from Customer Needs to Breakthrough Services

Hardback 16 Jul 2010
ISBN: 9780071713009
Dewey: 658.812
£30.39
RRP £37.99
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Image for Transfer Pricing Methods

Transfer Pricing Methods : An Applications Guide

Hardback 19 Mar 2004
ISBN: 9780471573609
Dewey: 658.816
£111.35
RRP £131.00
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Image for Customer Winback

Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal

Paperback / softback 26 Mar 2001
ISBN: 9780787946678
Dewey: 658.812
£21.74
RRP £28.99
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Image for Breakthrough Customer Service

Breakthrough Customer Service : Best Practices of Leaders in Customer Support

Hardback 9 Mar 1998
ISBN: 9780471642329
Dewey: 658.812
£21.74
RRP £28.99
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