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Image for Guide to Customer Service Teams

Guide to Customer Service Teams : Nine Steps to Improving Productivity and Service with Teams (Re-issue)

Hash, Susan
Part of the Ichor Business Books series
See all formats and editions

Through step-by-step instructions, this text demonstrates how to build a team-based customer service department.

Based on the experiences of best-practice companies, the book aims to help create a team environment that will boost service quality and performance.

Read More
Title Unavailable: Out of Print
Product Details
Purdue University Press
0915910454 / 9780915910458
Paperback / softback
658.812
01/03/1999
United States
43 pages, tables, figures
216 x 279 mm
Professional & Vocational/Postgraduate, Research & Scholarly/Undergraduate Learn More
KJMV2 Personnel & human resources management, KJSU Customer services
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