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Image for Service Operations Management

Service Operations Management : Improving Service Delivery

Paperback / softback 2 Nov 2020
ISBN: 9781292064468
Dewey: 658.812
£59.39
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Image for Managing Customer Experience and Relationships

Managing Customer Experience and Relationships : A Strategic Framework

series Wiley Corporate F&a Series
Hardback 13 Jun 2022
ISBN: 9781119815334
Dewey: 658.812
£63.75
RRP £75.00 Save 15%
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Image for Customer Service: Pearson New International Edition

Customer Service: Pearson New International Edition : A Practical Approach

Paperback / softback 1 Nov 2013
ISBN: 9781292040356
Dewey: 658.812
£49.49
RRP £54.99 Save 10%
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Image for Implementing Value Pricing

Implementing Value Pricing : A Radical Business Model for Professional Firms

series Wiley Professional Advisory Services
Hardback 25 Jan 2011
ISBN: 9780470584613
Dewey: 658.816
£67.15
RRP £79.00 Save 15%
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Image for Customer Relationship Management

Customer Relationship Management : Concept, Strategy, and Tools

series Springer Texts in Business and Economics
Hardback 4 May 2018
ISBN: 9783662553800
Dewey: 658.812
£59.99
RRP £74.99 Save 20%
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Image for The Pricing Journey

The Pricing Journey : The Organizational Transformation Toward Pricing Excellence

series Stanford business books
Hardback 29 Apr 2015
ISBN: 9780804788748
Dewey: 658.816
£46.40
RRP £58.00 Save 20%
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Image for Demand Prediction in Retail

Demand Prediction in Retail : A Practical Guide to Leverage Data and Predictive Analytics

series Springer Series in Supply Chain Management
Paperback / softback 23 Dec 2022
ISBN: 9783030858575
Dewey: 658.8100285
£43.99
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Customer Relationship Management : A Global Approach

Paperback / softback 24 Feb 2023
ISBN: 9781529767414
Dewey: 658.812
£37.69
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Image for Pricing Strategies

Pricing Strategies : Harvesting Product Value

Paperback / softback 24 Feb 2023
ISBN: 9781526494412
Dewey: 658.816
£40.59
RRP £55.99 Save 27.5%
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Image for Relationship Marketing

Relationship Marketing : Exploring Relational Strategies in Marketing

Paperback / softback 31 Mar 2011
ISBN: 9780273737780
Dewey: 658.812
£66.59
RRP £73.99 Save 10%
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Image for Mastering Services Pricing

Mastering Services Pricing : Designing pricing that works for you and for your clients

Paperback / softback 23 Jul 2015
ISBN: 9781292063362
Dewey: 658.816
£48.75
RRP £75.00 Save 35%
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Image for MASTER DATA MANAGEMENT AND DATA GOVERNANCE, 2/E

MASTER DATA MANAGEMENT AND DATA GOVERNANCE, 2/E

Hardback 16 Jan 2011
ISBN: 9780071744584
Dewey: 658.8120285574
£57.59
RRP £71.99 Save 20%
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Image for The New Luxury Experience

The New Luxury Experience : Creating the Ultimate Customer Experience

series Management for Professionals
Hardback 8 May 2019
ISBN: 9783030016708
Dewey: 658.812
£55.99
RRP £69.99 Save 20%
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Image for Customer Service

Customer Service : Career Success Through Customer Loyalty

Paperback / softback 12 Jul 2013
Publisher Pearson
ISBN: 9780133056259
Dewey: 658.812
£106.66
RRP £118.51 Save 10%
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Image for Supplier Relationship Management

Supplier Relationship Management : Unlocking the Value in Your Supply Base

Paperback / softback 3 Jan 2022
Publisher Kogan Page Ltd
ISBN: 9781398602250
Dewey: 658.812
£46.74
RRP £54.99 Save 15%
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Image for Price Management

Price Management : Strategy, Analysis, Decision, Implementation

Hardback 20 Dec 2018
ISBN: 9783319994550
Dewey: 658.816
£43.99
RRP £54.99 Save 20%
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Image for Dalrymple's Sales Management

Dalrymple's Sales Management : Concepts and Cases

Hardback 17 Jul 2015
ISBN: 9780470169650
Dewey: 658.81
£217.56
RRP £255.95
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Image for Microsoft Dynamics CRM 2016 Unleashed

Microsoft Dynamics CRM 2016 Unleashed : With Expanded Coverage of Parature, ADX and FieldOne

series Unleashed
Paperback / softback 9 Sep 2016
Publisher Sams Publishing
ISBN: 9780672337604
Dewey: 658.812028553
£41.59
RRP £51.99
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Image for CRM Handbook, The

CRM Handbook, The : A Business Guide to Customer Relationship Management

series Addison-Wesley information technology series
Paperback / softback 9 Aug 2001
ISBN: 9780201730623
Dewey: 658.81202854678
£41.59
RRP £51.99
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Image for CRM at the Speed of Light, Fourth Edition

CRM at the Speed of Light, Fourth Edition

Hardback 16 Oct 2009
ISBN: 9780071590457
Dewey: 658.81202854678
£41.59
RRP £51.99
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Image for Pricing on Purpose

Pricing on Purpose : Creating and Capturing Value

Hardback 17 Feb 2006
ISBN: 9780471729808
Dewey: 658.816
£62.05
RRP £73.00
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Image for How to Acquire Clients

How to Acquire Clients : Powerful Techniques for the Successful Practitioner

Paperback / softback 12 Apr 2002
Publisher Pfeiffer
ISBN: 9780787955144
Dewey: 658.812
£44.63
RRP £52.50
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Image for Sales Management

Sales Management : Pearson New International Edition

series Pearson custom library
Paperback / softback 29 Jul 2013
ISBN: 9781292023458
Dewey: 658.81
£55.79
RRP £61.99
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Image for Pricing Done Right

Pricing Done Right : The Pricing Framework Proven Successful by the World's Most Profitable Companies

series Bloomberg Financial
Hardback 11 Oct 2016
ISBN: 9781119183198
Dewey: 658.816
£44.20
RRP £52.00
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Image for Statistical Methods in Customer Relationship Management

Statistical Methods in Customer Relationship Management

Hardback 28 Sep 2012
ISBN: 9781119993209
Dewey: 658.812015195
£65.41
RRP £76.95
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Image for Superior Customer Value

Superior Customer Value : Finding and Keeping Customers in the Now Economy

Paperback / softback 17 Dec 2018
Publisher Routledge
ISBN: 9780815390930
Dewey: 658.812
£45.89
RRP £53.99
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Image for Managing High-Tech Services Using a CRM Strategy

Managing High-Tech Services Using a CRM Strategy

Hardback 23 Dec 2002
Publisher CRC Press Inc
ISBN: 9781574443462
Dewey: 658.812
£110.50
RRP £130.00
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Image for Digital Technology in Service Encounters

Digital Technology in Service Encounters : Effects on Frontline Employees and Customer Responses

series Innovation, Entrepreneurship und Digitalisierung
Paperback / softback 28 Jun 2022
Publisher Springer Gabler
ISBN: 9783658378844
Dewey: 658.8120285
£71.99
RRP £89.99
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Image for Account Management Strategies in B2B Sales

Account Management Strategies in B2B Sales : Generating Customer Value and Building Sustainable Business Relationships - Methodology, Processes, Tools

Paperback / softback 10 Jan 2023
Publisher Springer
ISBN: 9783658404499
Dewey: 658.81
£43.99
RRP £54.99
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Image for Funds Management for the Public Sector with SAP

Funds Management for the Public Sector with SAP : Configuration and Use

Hardback 26 Oct 2022
Publisher SAP Press
ISBN: 9781493223459
Dewey: 658.8100285
£77.40
RRP £86.00
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