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Winning on Purpose : The Unbeatable Strategy of Loving Customers

Sales Management That Works : How to Sell in a World that Never Stops Changing

Loyalty Rules : How Today's Leaders Build Lasting Relationships

Simply Better: Winning and Keeping Customers by Delivering What Matters Most

Sales Management That Works: How to Sell in a World That Never Stops Changing

Do You Want to Keep Your Customers Forever?

Winning on purpose: the unbeatable strategy of loving customers

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Aligning Strategy and Sales: The Choices, Systems, and Behaviors that Drive Effective Selling

Focusing on Your Customer.

Sense and Respond: Capturing Value in the Networked Era

HBR's 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR's 10 Must Reads)

Reorganize for Resilience: Putting Customers at the Center of Your Business

Customer Connections : New Strategies for Growth

HBR's 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR's 10 Must Reads) : Bonus Article: An Interview with Andris Zoltners

The Experience Economy : Work Is Theater & Every Business a Stage

Simply Better : Winning and Keeping Customers by Delivering What Matters Most

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