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The complete guide to customer support: how to turn technical assistance into a profitable relationship

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Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t

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Product Details
CMP Books
1482280760 / 9781482280760
eBook (Adobe Pdf)
658.812
04/01/2002
English
272 pages
Copy: 30%; print: 30%
Cover title Description based on print version record. Cover title.