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Service Technologies : Developing Strategies

Dutton, Chris, Ells, Harvey, Frost, Paul

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Product Details

Publisher/Imprint Institute of Customer Service

ISBN/Ean1906080062 / 9781906080068

FormatHardback

Published03/03/2006

Country of PubUnited Kingdom

Pages56 pages

Dimensions205 x 295 mm, 262 grams

ReadershipPostgraduate, Research & Scholarly Learn More

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