Search Results - KJSU - Kogan Page Ltd

Dealing with difficult people : fast, effective strategies for handling problem people

Paperback / softback 3 Jul 2022
Publisher Kogan Page Ltd
ISBN: 9781398606159
Dewey: 658.3145
£10.39
RRP £12.99 Save 20%
1 in Stock

User research : improve product and service design and enhance your UX research

Paperback / softback 3 Feb 2022
Publisher Kogan Page Ltd
ISBN: 9781398603578
Dewey: 004.019
£28.04
RRP £32.99 Save 15%
3 in Stock

B2B customer experience : a practical guide to delivering exceptional CX

Paperback / softback 3 May 2023
Publisher Kogan Page Ltd
ISBN: 9781398608511
Dewey: 658.804
£25.49
RRP £29.99 Save 15%
2 in Stock
£25.50
RRP £30.00 Save 15%
2 in Stock

Selling transformed : develop the sales values which deliver competitive advantage

Paperback / softback 3 Dec 2020
Publisher Kogan Page Ltd
ISBN: 9781789665352
Dewey: 658.85
£26.99
RRP £29.99 Save 10%
1 in Stock
£28.04
RRP £32.99 Save 15%
1 in Stock

Customer care excellence : how to create an effective customer focus

Paperback / softback 3 Nov 2010
Publisher Kogan Page Ltd
ISBN: 9780749457051
Dewey: 658.812
£25.49
RRP £29.99 Save 15%

Scoring points : how Tesco continues to win customer loyalty

Paperback / softback 3 Aug 2008
Publisher Kogan Page Ltd
ISBN: 9780749453381
Dewey: 658.8120941
£20.39
RRP £23.99 Save 15%

Complaint management excellence : creating customer loyalty through service recovery

Paperback / softback 3 May 2012
Publisher Kogan Page Ltd
ISBN: 9780749465308
Dewey: 658.812
£29.74
RRP £34.99 Save 15%

From big data to smart data : why brands need to know about people as well as data

Paperback / softback 3 Mar 2015
Publisher Kogan Page Ltd
ISBN: 9780749472115
Dewey: 658.80028557
£19.54
RRP £22.99 Save 15%

Customer innovation : delivering a customer-led strategy for sustainable growth

Paperback / softback 3 Feb 2019
Publisher Kogan Page Ltd
ISBN: 9780749484187
Dewey: 658.812
£29.74
RRP £34.99 Save 15%

Creating & delivering your value proposition : managing customer experience for profit

Paperback / softback 3 Oct 2009
Publisher Kogan Page Ltd
ISBN: 9780749455125
Dewey: 658.812
£29.74
RRP £34.99 Save 15%

Customer-driven transformation : how being design-led helps companies get the right services to market

Paperback / softback 3 Jul 2018
Publisher Kogan Page Ltd
ISBN: 9780749483012
Dewey: 658.406
£20.39
RRP £23.99 Save 15%
£42.49
RRP £49.99 Save 15%
£82.45
RRP £97.00 Save 15%

Scoring points : how Tesco continues to win customer loyalty

Hardback 3 Jan 2015
Publisher Kogan Page Ltd
ISBN: 9780749476250
Dewey: 658.8120941
£55.25
RRP £65.00 Save 15%

Customer-Centric Marketing : Supporting Sustainability in the Digital Age

Hardback 3 Mar 2016
Publisher Kogan Page Ltd
ISBN: 9780749479015
Dewey: 658.812
£68.00
RRP £80.00 Save 15%
£36.00
RRP £40.00 Save 10%

B2B customer experience : a practical guide to delivering exceptional CX

Hardback 3 May 2023
Publisher Kogan Page Ltd
ISBN: 9781398608535
Dewey: 658.804
£82.45
RRP £97.00 Save 15%
£82.45
RRP £97.00 Save 15%
£82.45
RRP £97.00 Save 15%
£82.45
RRP £97.00 Save 15%
£60.00
£29.99

Dealing with difficult people : fast, effective strategies for handling problem people

Paperback / softback 3 Jun 2019
Publisher Kogan Page Ltd
ISBN: 9780749486419
Dewey: 658.3145

This title has been replaced View Replacement

Effective customer care

Paperback / softback 3 Jun 2010
Publisher Kogan Page Ltd
ISBN: 9780749459970
Dewey: 658.812
Out of Print

Up close & personal? : customer relationship marketing @ work

Hardback 3 Dec 2002
Publisher Kogan Page Ltd
ISBN: 9780749438319
Dewey: 658.812

This title has been replaced View Replacement

The customer management scorecard : managing CRM for profit

Hardback 14 Nov 2002
Publisher Kogan Page Ltd
ISBN: 9780749438951
Dewey: 658.812
Out of Print

The CRM project management handbook : building realistic expectations and managing risk

Paperback / softback 3 Oct 2002
Publisher Kogan Page Ltd
ISBN: 9780749438982
Dewey: 658.812
Out of Print
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