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Image for Principles of Customer Relationship Management

Principles of Customer Relationship Management

Hardback 1 Feb 2007
Publisher South-Western
ISBN: 9780324322385
Dewey: 658.812
£35.99
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Delighting Your Customers : Delivering Excellent Customer Service... Without Breaking the Bank

Paperback 5 Nov 2015
ISBN: 9789927101052
Dewey: 658.812
£4.99
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Learn How to Count Back Change Instantly...

Paperback 15 May 2008
ISBN: 9781425159481
Dewey: 658.812
£8.23
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Image for Customer Service For Dummies

Customer Service For Dummies

Paperback 12 May 2006
ISBN: 9780471768692
Dewey: 658.812
Out of Print
Image for Sensory Marketing--Smells Like Profits

Sensory Marketing--Smells Like Profits

Ebook 29 Sep 2010
Publisher FT Press
ISBN: 9780132609784
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Image for Let Their Mouseclicks Do the Walking : How Consumers Use the Internet to Shop: How Consumers Use the Internet to Shop

Let Their Mouseclicks Do the Walking : How Consumers Use the Internet to Shop: How Consumers Use the Internet to Shop

Ebook 29 Sep 2010
Publisher FT Press
ISBN: 9780132609753
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Image for United Breaks Guitars

United Breaks Guitars : The Power of One Voice in the Age of Social Media

Hardback 2 Jul 2012
Publisher Hay House Inc
ISBN: 9781401937935
Dewey: 658.812
Out of Print
Image for The Nordstrom Way to Customer Service Excellence

The Nordstrom Way to Customer Service Excellence : A Handbook for Implementing Great Service in Your Organization

Paperback 1 Apr 2005
ISBN: 9780471702863
Dewey: 658.812

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Image for Customer of Tomorrow: Strategies for Keeping Pace with Rapidly Changing Behaviors, Technologies, and Expectations.

Customer of Tomorrow: Strategies for Keeping Pace with Rapidly Changing Behaviors, Technologies, and Expectations.

series Knowledge@Wharton Essentials
Ebook 28 Apr 2015
ISBN: 9781613630648
Title Unavailable: Withdrawn
Image for Marketing Customer Interface

Marketing Customer Interface

series CIM coursebook
Paperback / softback 21 Jun 2001
ISBN: 9780750653077
Dewey: 658.8
Out of Print
Image for Scoring Points

Scoring Points : How Tesco is Winning Customer Loyalty

Hardback 3 Oct 2003
Publisher Kogan Page Ltd
ISBN: 9780749435783
Dewey: 658.812

This title has been replaced View Replacement

Image for SuperSTAR Customer Service

SuperSTAR Customer Service

Paperback 6 Nov 2009
Publisher Crisp
ISBN: 9781426018459
Out of Print
Image for Rule of Thumb: A Guide to Customer Service and Business Relationships

Rule of Thumb: A Guide to Customer Service and Business Relationships

Ebook 17 Aug 2012
ISBN: 9781608081257
Title Unavailable: Withdrawn
Image for Call Handling Operations S/NVQ

Call Handling Operations S/NVQ - Level 2

Mixed media product 6 Nov 2002
ISBN: 9780435455613
Dewey: 658.812
Out of Print
Image for Customer Relationship Management

Customer Relationship Management

series Sixty Minute Success Skills S.
Paperback 1 Apr 2001
ISBN: 9781901306279
Dewey: 658.812
Out of Print
Image for Managing Knock Your Socks Off Service

Managing Knock Your Socks Off Service : Revisions by Chip Bell and Dave Zielinski

Paperback 1 May 2007
Publisher Amacom
ISBN: 9780814473689
Dewey: 658.8'12

This title has been replaced View Replacement

Image for BlackBoard Student Access Kit for Customer Service

BlackBoard Student Access Kit for Customer Service : Career Success Through Customer Loyalty

Online resource 24 Aug 2010
Publisher Prentice Hall
ISBN: 9780135065839
Dewey: 658.812
Out of Print
Image for Rare Business

Rare Business : How Building Better Relationships with Your People and Your Customers Can Deliver Sustainable Growth

Hardback 1 Sep 2010
Publisher RARE Publications
ISBN: 9780956673503
Dewey: 658.812
Out of Print
Image for Summary, Analysis & Review of Robbie Kellman Baxter's The Membership Economy by Instaread

Summary, Analysis & Review of Robbie Kellman Baxter's The Membership Economy by Instaread

Paperback / softback 15 Dec 2016
Publisher Instaread
ISBN: 9781683786252
Out of Print
Image for Excellence Every Day

Excellence Every Day : Make the Daily Choice - Inspire Your Employees and Amaze Your Customers

Hardback 1 Jun 2007
Publisher CyberAge Books
ISBN: 9780910965798
Dewey: 658.812
Out of Print
Image for Beginner's Guide to Using Consumer Satisfaction Questionnaires

Beginner's Guide to Using Consumer Satisfaction Questionnaires

Paperback / softback 1 Nov 1994
ISBN: 9780952327226
Dewey: 658.812
Out of Print
Image for Summary of The Innovator's Dilemma

Summary of The Innovator's Dilemma : by Clayton M. Christensen - Includes Analysis

Paperback / softback 3 May 2016
Publisher Instaread
ISBN: 9781683780465
Out of Print
Image for Supplier Client Relationships Between Advanced Producer Service Firms and Other Industrial Sectors

Supplier Client Relationships Between Advanced Producer Service Firms and Other Industrial Sectors : Just a Service to Manufacturing

series Napier University Social Science Working Papers
Spiral bound 1 Sep 1994
ISBN: 9781873869147
Dewey: 658.812
Out of Print
Image for Treasure Hunt: A Common-Sense Approach to Building a Successful Sales Career

Treasure Hunt: A Common-Sense Approach to Building a Successful Sales Career

Ebook 30 Jan 2024
ISBN: 9781642257380
Licence From
£9.99
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Image for Customer First

Customer First

Paperback / softback 1 Feb 1999
ISBN: 9780947557515
Dewey: 658.812
Out of Print
Image for Dealing with the Customer from Hell

Dealing with the Customer from Hell : A Survival Guide

Paperback 3 Aug 2005
Publisher Kogan Page Ltd
ISBN: 9780749444518
Dewey: 658.812
Out of Print
Image for Call Centers

Call Centers : Technology and Techniques

Paperback 11 Sep 2002
Publisher South-Western
ISBN: 9780538726863
Dewey: 658.812
Out of Print
Image for Customer Experience Management in Der Praxis: Grundlagen - Zusammenhange - Umsetzung

Customer Experience Management in Der Praxis: Grundlagen - Zusammenhange - Umsetzung

series Essentials
Ebook 25 Jul 2019
Publisher Springer
ISBN: 9783658273316
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£4.99
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Image for People Talk

People Talk : The Skills of Positive Communication and Customer Care

Paperback 30 Apr 2005
Publisher Excel Books
ISBN: 9788174461339
Dewey: 658.812
Out of Print
Image for Integrated Operations Management

Integrated Operations Management : Adding Value for Customers

Mixed media product 22 Feb 2001
Publisher Prentice-Hall
ISBN: 9780130711618
Dewey: 658.5
Out of Print
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