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Apprenticeship Customer Service Practitioner Level 2 ActiveBook Kindle Edition. : Level 2

Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money

Customer service. : NVQ Level 2

Customer service: a practical approach

OCR customer service. : NVQ level 2

B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience

Strategy from the outside in: how to profit from customer value

Winning with data in the business of sports: CRM and analytics

Communication Skills for Pharmacists: Building Relationships, Improving Patient Care

Hospitality marketing and consumer behavior: creating memorable experiences

Unleashing excellence: the complete guide to ultimate customer service

Simply Better: Winning and Keeping Customers by Delivering What Matters Most

Customer Relationship Management

Advances in luxury brand management

Customer service over the phone

Customer Success Management: Helping Business Customers Achieve Their Goals

B2B Customer Experience: A Practical Guide to Delivering Exceptional CX

The Routledge Handbook of Transformative Global Studies

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels

The Human Experience: How to Make Life Better for Your Customers and Create a More Successful Organization

Advances in corporate branding

Account Management Strategies in B2B Sales: Generating Customer Value and Building Sustainable Business Relationships - Methodology, Processes, Tools

Digital Sales Transformation in a Customer First World

Service management: the new paradigm in retailing

Marketing Management: Past, Present and Future

The managing customer service pocketbook

Perfect phrases for customer service

Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

Customer success: how innovative companies are reducing churn and growing recurring revenue

The art of client service: the classic guide, updated for today's marketers and advertisers

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