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Image for Unreasonable hospitality : the remarkable power of giving people more than they expect

Unreasonable hospitality : the remarkable power of giving people more than they expect

Hardback 25 Jan 2024
Publisher Ebury Edge
ISBN: 9781529146813
Dewey: 658.812
£16.50
RRP £22.00 Save 25%
210 in Stock
Image for Converted : the data-driven way to win customers' hearts

Converted : the data-driven way to win customers' hearts

Hardback 22 Feb 2022
Publisher Portfolio
ISBN: 9780593420652
Dewey: 658.812
£18.74
RRP £24.99 Save 25%
14 in Stock
Image for The sales acceleration formula : using data, technology, and inbound selling to go from $0 to $100 million

The sales acceleration formula : using data, technology, and inbound selling to go from $0 to $100 million

Hardback 3 Apr 2015
ISBN: 9781119047070
Dewey: 658.81
£15.75
RRP £21.00 Save 25%
12 in Stock
Image for The post-pandemic business playbook : customer-centric solutions to help your firm grow

The post-pandemic business playbook : customer-centric solutions to help your firm grow

Paperback / softback 14 Feb 2023
Publisher Palgrave Macmillan
ISBN: 9789811658709
Dewey: 658.812
£23.99
RRP £29.99 Save 20%
10 in Stock
Image for The new strategic selling : the unique sales system proven successful by the world's best companies

The new strategic selling : the unique sales system proven successful by the world's best companies

Paperback / softback 3 Jun 2011
Publisher Kogan Page Ltd
ISBN: 9780749462949
Dewey: 658.81
£25.49
RRP £29.99 Save 15%
6 in Stock
Image for The business of belonging : how to make community your competitive advantage

The business of belonging : how to make community your competitive advantage

Hardback 10 May 2021
ISBN: 9781119766124
Dewey: 658.812
£18.00
RRP £24.00 Save 25%
8 in Stock
Image for The spin selling fieldbook

The spin selling fieldbook

Paperback / softback 31 Jul 1996
ISBN: 9780070522350
Dewey: 658.81
£20.79
RRP £25.99 Save 20%
4 in Stock
Image for The frictionless organization : deliver great customer experiences with less effort

The frictionless organization : deliver great customer experiences with less effort

Hardback 21 Jun 2022
ISBN: 9781523000142
Dewey: 658.812
£22.46
RRP £29.95 Save 25%
7 in Stock
Image for Think human : the customer experience revolution in the digital age

Think human : the customer experience revolution in the digital age

Paperback / softback 3 Jan 2024
Publisher Kogan Page Ltd
ISBN: 9781398614529
Dewey: 658.812
£18.69
RRP £21.99 Save 15%
7 in Stock
Image for From impossible to inevitable : how SaaS and other hyper-growth companies create predictable revenue

From impossible to inevitable : how SaaS and other hyper-growth companies create predictable revenue

Hardback 9 Jul 2019
ISBN: 9781119531692
Dewey: 658.81
£18.75
RRP £25.00 Save 25%
5 in Stock
Image for Customer success : how innovative companies are reducing churn and growing recurring revenue

Customer success : how innovative companies are reducing churn and growing recurring revenue

Hardback 19 Apr 2016
ISBN: 9781119167969
Dewey: 658.812
£18.00
RRP £24.00 Save 25%
4 in Stock
Image for Digital customer service : transforming customer experience for an on-screen world

Digital customer service : transforming customer experience for an on-screen world

Hardback 3 Sep 2021
ISBN: 9781119841906
Dewey: 658.812
£18.00
RRP £24.00 Save 25%
4 in Stock
Image for The thank you economy

The thank you economy

Hardback 1 Mar 2011
Publisher Harper Business
ISBN: 9780061914188
Dewey: 658.812
£20.00
RRP £25.00 Save 20%
2 in Stock
Image for The customer service solution : managing emotions, trust, and control to win your customer's business

The customer service solution : managing emotions, trust, and control to win your customer's business

Hardback 16 Aug 2013
ISBN: 9780071809931
Dewey: 658.812
£25.59
RRP £31.99 Save 20%
5 in Stock
Image for The customer copernicus : how to be customer led

The customer copernicus : how to be customer led

Paperback / softback 17 May 2021
Publisher Routledge
ISBN: 9780367564636
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
5 in Stock
Image for Digital human : the fourth revolution of humanity includes everyone

Digital human : the fourth revolution of humanity includes everyone

Hardback 11 May 2018
ISBN: 9781119511854
Dewey: 658.812
£21.24
RRP £24.99 Save 15%
2 in Stock
Image for Service design for business : a practical guide to optimizing the customer experience

Service design for business : a practical guide to optimizing the customer experience

Hardback 22 Jan 2016
ISBN: 9781118988923
Dewey: 658.812
£18.00
RRP £24.00 Save 25%
2 in Stock
Image for The customer success professional's handbook : how to thrive in one of the world's fastest growing careers - while driving growth for your company

The customer success professional's handbook : how to thrive in one of the world's fastest growing careers - while driving growth for your company

Hardback 19 Mar 2020
ISBN: 9781119624615
Dewey: 658.812
£18.00
RRP £24.00 Save 25%
4 in Stock
Image for The Journey Mapping Playbook : A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping

The Journey Mapping Playbook : A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping

series De Gruyter Business Playbooks
Paperback / softback 12 Oct 2020
Publisher De Gruyter
ISBN: 9783110641110
Dewey: 658.812
£24.80
RRP £31.00 Save 20%
3 in Stock
Image for The snowball system : how to win more business and turn clients into raving fans

The snowball system : how to win more business and turn clients into raving fans

Hardback 11 Oct 2018
Publisher PublicAffairs,U.S.
ISBN: 9781610399609
Dewey: 658.812
£17.60
RRP £22.00 Save 20%
4 in Stock
Image for The customer education playbook : how leading companies engage, convert, and retain customers

The customer education playbook : how leading companies engage, convert, and retain customers

Hardback 23 May 2022
ISBN: 9781119822509
Dewey: 658.812
£16.49
RRP £21.99 Save 25%
4 in Stock
Image for Customer communities : engage and retain customers to build the future of your business

Customer communities : engage and retain customers to build the future of your business

Hardback 7 Nov 2023
ISBN: 9781394172115
Dewey: 658.812
£18.74
RRP £24.99 Save 25%
4 in Stock
Image for Winning on purpose : the unbeatable strategy of loving customers

Winning on purpose : the unbeatable strategy of loving customers

Hardback 7 Dec 2021
ISBN: 9781647821784
Dewey: 658.812
£17.60
RRP £22.00 Save 20%
3 in Stock
Image for A diamond in the rough : over a 100 specific tips to build a strong customer culture

A diamond in the rough : over a 100 specific tips to build a strong customer culture

Paperback / softback 24 Oct 2023
Publisher Lannoo Publishers
ISBN: 9789401495462
Dewey: 658.812
£24.00
RRP £30.00 Save 20%
2 in Stock
Image for The digital-first customer experience : seven design strategies from the world's leading brands

The digital-first customer experience : seven design strategies from the world's leading brands

Paperback / softback 3 Jul 2023
Publisher Kogan Page Ltd
ISBN: 9781398612631
Dewey: 658.812
£22.94
RRP £26.99 Save 15%
3 in Stock
Image for Successful large account management : how to hold on to your most important customers and turn them into long-term assets

Successful large account management : how to hold on to your most important customers and turn them into long-term assets

Paperback / softback 3 Jun 2011
Publisher Kogan Page Ltd
ISBN: 9780749462901
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
2 in Stock
Image for The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift

The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift

Hardback 29 Jun 2020
ISBN: 9781119572763
Dewey: 658.812
£16.50
RRP £22.00 Save 25%
3 in Stock
Image for Effective sales enablement : achieve sales growth through collaborative sales and marketing

Effective sales enablement : achieve sales growth through collaborative sales and marketing

Paperback / softback 3 Oct 2018
Publisher Kogan Page Ltd
ISBN: 9780749483647
Dewey: 658.81
£22.94
RRP £26.99 Save 15%
1 in Stock
Image for Sales management for dummies

Sales management for dummies

Paperback / softback 23 Oct 2015
Publisher For Dummies
ISBN: 9781119094227
Dewey: 658.81
£16.49
RRP £21.99 Save 25%
3 in Stock
Image for Reality check : how immersive technologies can transform your business

Reality check : how immersive technologies can transform your business

Paperback / softback 3 Jan 2021
Publisher Kogan Page Ltd
ISBN: 9781789666335
Dewey: 658.812028568
£22.94
RRP £26.99 Save 15%
2 in Stock
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