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Image for Benchmarks in hospitality and tourism

Benchmarks in hospitality and tourism

Sungsoo Pyo, Editor

See all formats and editions

How much money is your business wasting? How good is the service you deliver?
This pioneering book will familiarize you with benchmarking techniques that can be used to gauge and improve the performance of hospitality and tourism businesses anywhere! With compelling case studies drawn from hotel management, environmental systems, and desti

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Product Details

Publisher/Imprint Haworth Hospitality

ISBN/Ean0203827112 / 9780203827116

FormateBook (Adobe Pdf)

Dewey647.940684

Published14/10/2013

Book LanguageEnglish

Pages173 pages

Copy LimitsCopy: 20%; print: 20%

NotesDescription based on CIP data; resource not viewed.

BIC KNSG Tourism industry, KNSH Hospitality industry