Search Results - Books - Academic

Price

to
£20.79
RRP £25.99 Save 20%

Meeting customer needs

Paperback / softback 1 Oct 2003
ISBN: 9780750659840
Dewey: 658.812
£36.54
RRP £42.99 Save 15%
£30.39
RRP £37.99 Save 20%
£14.99
RRP £19.99 Save 25%

Microsoft Dynamics CRM 2016 unleashed

Paperback / softback 9 Sep 2016
Publisher Sams Publishing
ISBN: 9780672337604
Dewey: 658.812028553
£41.59
RRP £51.99 Save 20%

Winning at service : lessons from service leaders

Hardback 14 Jan 2003
ISBN: 9780470848234
Dewey: 658.812
£33.99
RRP £39.99 Save 15%
£17.24
RRP £22.99 Save 25%
£14.24
RRP £18.99 Save 25%
£48.41
RRP £56.95 Save 15%

Sense and respond : the journey to customer purpose

Hardback 31 May 2005
Publisher Palgrave Macmillan
ISBN: 9781403945730
Dewey: 658.812
£49.49
RRP £54.99 Save 10%

Unleashing excellence : the complete guide to ultimate customer service

Hardback 11 Dec 2009
ISBN: 9780470503805
Dewey: 658.812
£15.75
RRP £21.00 Save 25%

The finishing touch : how to build world-class customer service

Paperback / softback 4 Nov 2010
ISBN: 9780273713012
Dewey: 658.812
£21.59
RRP £26.99 Save 20%

Chocolates on the pillow aren't enough : reinventing the customer experience

Paperback / softback 20 Mar 2009
ISBN: 9780470404638
Dewey: 658.812
£8.99
RRP £11.99 Save 25%

Microsoft Dynamics CRM 4 For Dummies

Paperback / softback 22 Jul 2008
Publisher For Dummies
ISBN: 9780470343258
Dewey: 658.8120285536
£14.99
RRP £19.99 Save 25%
£21.59
RRP £26.99 Save 20%

How to measure customer satisfaction

Paperback / softback 29 Dec 2003
ISBN: 9780566085956
Dewey: 658.812
£33.99
RRP £39.99 Save 15%

All for one : 10 strategies for building trusted client partnerships

Hardback 29 Apr 2009
ISBN: 9780470380284
Dewey: 658.812
£14.99
RRP £19.99 Save 25%
£17.99
RRP £23.99 Save 25%
£33.99
RRP £39.99 Save 15%

The CRM handbook

Paperback / softback 9 Aug 2001
ISBN: 9780201730623
Dewey: 658.81202854678
£41.59
RRP £51.99 Save 20%

SugarCRM for dummies

Paperback / softback 21 Nov 2008
Publisher For Dummies
ISBN: 9780470384626
Dewey: 658.812028553
£20.24
RRP £26.99 Save 25%

Effective CRM using predictive analytics

Hardback 25 Dec 2015
ISBN: 9781119011552
Dewey: 658.812
£39.06
RRP £45.95 Save 15%

CEX sells : inspirational book on valuable customer experiences

Paperback / softback 16 Nov 2017
ISBN: 9789063694449
Dewey: 658.812
£23.99
RRP £29.99 Save 20%
£20.99
RRP £27.99 Save 25%

Instant repeat business : loyalty strategies that keep customers coming back

Paperback / softback 16 Jan 2006
ISBN: 9780071466660
Dewey: 658.812
£19.99
RRP £24.99 Save 20%

Customer relationship management

Paperback / softback 16 Oct 2001
ISBN: 9780071379540
Dewey: 658.812
£15.99
RRP £19.99 Save 20%

Pricing on purpose

Hardback 17 Feb 2006
ISBN: 9780471729808
Dewey: 658.816
£62.05
RRP £73.00 Save 15%

Customer capitalism : the new business model of increasing returns in new market spaces

Paperback / softback 30 Sep 2001
ISBN: 9781861563071
Dewey: 658.812
£20.99
RRP £27.99 Save 25%
<<
<
1
2
3
4
5
>
>>