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Image for Sales management demystified

Sales management demystified

series Demystified series
eBook 16 Jun 2007
Publisher McGraw-Hill
ISBN: 9780071510325
Dewey: 658.81
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Image for Customer obsession: how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession: how to acquire, retain, and grow customers in the new age of relationship marketing

eBook 16 Nov 2008
Publisher McGraw-Hill
ISBN: 9780071641463
Dewey: 658.812
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Image for The customer culture imperative: a leader's guide to driving superior performance

The customer culture imperative: a leader's guide to driving superior performance

Ebook 1 Jan 2014
Publisher McGraw-Hill
ISBN: 9780071819824
Dewey: 658.812
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Image for Instant repeat business

Instant repeat business

series Instant Success Series
Ebook 1 Jan 2006
Publisher McGraw-Hill
ISBN: 9780071788045
Dewey: 658.812
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Image for Care packages for your customers

Care packages for your customers

eBook 16 Jun 2007
Publisher McGraw-Hill
ISBN: 9780071509480
Dewey: 658.812
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Image for Major account sales strategy

Major account sales strategy

eBook 16 May 1989
Publisher McGraw-Hill
ISBN: 9780071708401
Dewey: 658.81
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Image for Every business has an inside advantage

Every business has an inside advantage

eBook 26 Sep 2007
Publisher McGraw-Hill
ISBN: 9780071762571
Dewey: 658.812
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Image for Customers first: dominate your market by winning them over where it counts the most

Customers first: dominate your market by winning them over where it counts the most

Ebook 1 Apr 2012
Publisher McGraw-Hill
ISBN: 9780071787888
Dewey: 658.812
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Image for The Apple experience: secrets to building insanely great customer loyalty

The Apple experience: secrets to building insanely great customer loyalty

Ebook 1 Apr 2012
Publisher McGraw-Hill
ISBN: 9780071793216
Dewey: 658.812
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Image for Loyalty 3.0: how big data and gamification are revolutionizing customer and employee engagement

Loyalty 3.0: how big data and gamification are revolutionizing customer and employee engagement

Ebook 1 Jul 2013
Publisher McGraw-Hill
ISBN: 9780071813389
Dewey: 658.812
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Image for 7 tenets of Taxi Terry: how every employee can create and deliver the ultimate customer experience

7 tenets of Taxi Terry: how every employee can create and deliver the ultimate customer experience

Ebook 23 Jun 2014
Publisher McGraw-Hill
ISBN: 9780071822213
Dewey: 658.812
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Image for The social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

Ebook 1 Oct 2011
Publisher McGraw-Hill
ISBN: 9780071762144
Dewey: 658.812
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Image for Screen to screen selling: how to increase sales, productivity, and customer experience with the latest technology

Screen to screen selling: how to increase sales, productivity, and customer experience with the latest technology

Ebook 30 Oct 2015
Publisher McGraw-Hill
ISBN: 9780071848183
Dewey: 658.81
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Image for The big book of customer service training games: quick, fun activities for all customer facing employees

The big book of customer service training games: quick, fun activities for all customer facing employees

series Big Book Series
eBook 16 Oct 1998
Publisher McGraw-Hill
ISBN: 9780071501828
Dewey: 658.812
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Image for Choose Your Customer: How to Compete Against the Digital Giants and Thrive

Choose Your Customer: How to Compete Against the Digital Giants and Thrive

Ebook 1 Jan 2021
Publisher McGraw-Hill
ISBN: 9781264257102
Dewey: 658.812
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Image for Data driven: harnessing data and AI to reinvent customer engagement

Data driven: harnessing data and AI to reinvent customer engagement

Ebook 5 Oct 2018
Publisher McGraw-Hill
ISBN: 9781260441543
Dewey: 658.812
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Image for The mind of the customer: how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

The mind of the customer: how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

Ebook 16 Mar 2006
Publisher McGraw-Hill
ISBN: 9780071501682
Dewey: 658.81
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Image for Everything I know about sales success: the world's greatest business minds reveal their winning secrets

Everything I know about sales success: the world's greatest business minds reveal their winning secrets

series Selling power
eBook 16 Jun 2006
Publisher McGraw-Hill
ISBN: 9780071491570
Dewey: 658.81
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Image for Contextual pricing: the death of list price and the new market reality

Contextual pricing: the death of list price and the new market reality

Ebook 1 Nov 2011
Publisher McGraw-Hill
ISBN: 9780071773263
Dewey: 658.816
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Image for The outside-in corporation: how to build a customer-centric organization for breakthrough results

The outside-in corporation: how to build a customer-centric organization for breakthrough results

eBook 26 Oct 2005
Publisher McGraw-Hill
ISBN: 9780071801522
Dewey: 658.812
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Image for Please every customer: delivering stellar customer service across cultures

Please every customer: delivering stellar customer service across cultures

eBook 16 Jul 2011
Publisher McGraw-Hill
ISBN: 9780071748544
Dewey: 658.812
Title Unavailable: Withdrawn
Image for Re-inventing the sales team : building an effective sales organization for top line growth

Re-inventing the sales team : building an effective sales organization for top line growth

Laminated 1 Feb 1997
Publisher McGraw-Hill
ISBN: 9780070482166
Dewey: 658.8102
Out of Print
Image for How you do - what you do: create service excellence that wins clients for life

How you do - what you do: create service excellence that wins clients for life

eBook 16 Jun 2008
Publisher McGraw-Hill
ISBN: 9780071641753
Dewey: 658.812
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Image for Friction: the untapped force that can be your most powerful advantage

Friction: the untapped force that can be your most powerful advantage

Ebook 17 May 2019
Publisher McGraw-Hill
ISBN: 9781260135701
Dewey: 658.812
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Image for Legendary service: the key is to care

Legendary service: the key is to care

Ebook 1 May 2014
Publisher McGraw-Hill
ISBN: 9780071817851
Dewey: 658.812
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Image for The ten demandments: universal truths for success in the age of the customer

The ten demandments: universal truths for success in the age of the customer

eBook 16 Jun 2002
Publisher McGraw-Hill
ISBN: 9780071415682
Dewey: 658.812
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Image for Managing and motivating contact center employees: tools and techniques for inspiring outstanding performance from your frontline staff

Managing and motivating contact center employees: tools and techniques for inspiring outstanding performance from your frontline staff

eBook 16 Jan 2003
Publisher McGraw-Hill
ISBN: 9780071428927
Dewey: 658.812
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Image for Likeable business: why today's consumers demand more and how leaders can deliver

Likeable business: why today's consumers demand more and how leaders can deliver

eBook 13 Oct 2012
Publisher McGraw-Hill
ISBN: 9780071800488
Dewey: 658.812
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Image for Short cycle selling: beating your competitors in the sales race

Short cycle selling: beating your competitors in the sales race

Ebook 1 Apr 2002
Publisher McGraw-Hill
ISBN: 9780071406253
Dewey: 658.81
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Image for Build for use: driving profitability through the user experience

Build for use: driving profitability through the user experience

eBook 16 Mar 2002
Publisher McGraw-Hill
ISBN: 9780071406277
Dewey: 658.812
Title Unavailable: Withdrawn
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