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Customer Relationship Management

Spiral bound 1 Feb 2003
ISBN: 9780619161415
Dewey: 658.812
£23.99
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A Guide to Customer Service Skills for the Help Desk Professional

Paperback 16 Dec 1999
ISBN: 9780760072622
Dewey: 004.0688
Out of Print

Customer Service Skills Helpdesk Prof

by Knapp
CD-ROM 3 Mar 2000
ISBN: 9780760072950
Dewey: 658.812
Out of Print

Call Center

Spiral bound 1 Nov 2002
ISBN: 9780619148584
Dewey: 658.812
Out of Print

Call Center Management

Spiral bound 1 Nov 2002
ISBN: 9780619148607
Dewey: 658.812
Out of Print

Excellence in Service

Spiral bound 28 Feb 2003
ISBN: 9780619148850
Dewey: 658.812
Out of Print

A Guide to Help Desk Concepts

Paperback 6 Apr 2003
ISBN: 9780619159467
Dewey: 004.068

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