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Image for Best Practice Guide for Customer Service Professionals

Best Practice Guide for Customer Service Professionals

series Customer Service Best Practice Guides
Paperback / softback 1 Jun 2006
ISBN: 9780954874414
Dewey: 658.812
£22.50
RRP £30.00 Save 25%
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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively

Paperback / softback 11 Nov 2022
Publisher Routledge
ISBN: 9781032313412
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
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CRM For Dummies

Paperback / softback 11 Aug 2017
Publisher For Dummies
ISBN: 9781119368977
Dewey: 658.812
£16.49
RRP £21.99 Save 25%
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Finishing Touch, The : How to Build World-Class Customer Service

series Financial Times Series
Paperback / softback 4 Nov 2010
ISBN: 9780273713012
Dewey: 658.812
£21.59
RRP £26.99
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SugarCRM For Dummies

Paperback / softback 21 Nov 2008
Publisher For Dummies
ISBN: 9780470384626
Dewey: 658.812028553
£20.24
RRP £26.99
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Image for Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships

Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships

Paperback / softback 16 Nov 2003
ISBN: 9780071427302
Dewey: 658.85
£17.59
RRP £21.99
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CEX Sells : New Inspiration for Valuable Customer Experiences

Paperback / softback 16 Nov 2017
ISBN: 9789063694449
Dewey: 658.812
£23.99
RRP £29.99
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Customer Capitalism

Paperback / softback 30 Sep 2001
ISBN: 9781861563071
Dewey: 658.812
£20.99
RRP £27.99
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Microsoft CRM For Dummies

Paperback / softback 22 Aug 2003
Publisher For Dummies
ISBN: 9780764516986
Dewey: 658.81202855369
£18.74
RRP £24.99
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Image for Customers the Day After Tomorrow

Customers the Day After Tomorrow : How to Attract Customers in a World of AI, Bots and Automation

Paperback / softback 1 Dec 2017
Publisher Lannoo Publishers
ISBN: 9789401445214
Dewey: 658.812
£23.96
RRP £29.95
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Image for The Offer You Can't Refuse

The Offer You Can't Refuse : What If Customers Want More Than Excellent Service?

Paperback / softback 2 Oct 2020
Publisher Lannoo Publishers
ISBN: 9789401470353
£24.00
RRP £30.00
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Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal

Paperback / softback 26 Mar 2001
ISBN: 9780787946678
Dewey: 658.812
£21.74
RRP £28.99
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Image for Know Your Customer

Know Your Customer : New Approaches to Understanding Customer Value and Satisfaction

series Total Quality Management
Paperback / softback 12 Apr 1996
ISBN: 9781557865533
Dewey: 658.812
£23.79
RRP £27.99
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Image for The Umami Strategy

The Umami Strategy : Stand Out by Mixing Business with Experience Design

Paperback / softback 22 Oct 2020
ISBN: 9789063695798
Dewey: 658.4012
£20.00
RRP £25.00
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Customer Responsive Management : The Flexible Advantage

series Total Quality Management
Paperback / softback 31 Oct 1996
ISBN: 9781557865052
Dewey: 658.401
£19.49
RRP £25.99
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Image for Determining Risks in Indian Consumer Goods

Determining Risks in Indian Consumer Goods : Determining Risks in Indian Consumer Goods

Paperback / softback 29 May 2023
ISBN: 9781805297499
£30.99
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Image for Untangling Brand Value Exploring Crucial Factors

Untangling Brand Value Exploring Crucial Factors

Paperback / softback 6 Jul 2023
Publisher Hights Publishers
ISBN: 9780845696040
Out of Print
Image for Fabled Service, Participant Workbook

Fabled Service, Participant Workbook : Ordinary Acts, Extraordinary Outcomes

Paperback / softback 26 Mar 1996
Publisher Pfeiffer
ISBN: 9780883904732
Dewey: 658.812
£22.09
RRP £25.99
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Image for Internal Marketing and Bank Customer Satisfaction

Internal Marketing and Bank Customer Satisfaction

Paperback / softback 6 Jul 2023
ISBN: 9786009028122
Out of Print
Image for Startup Employee Engagement Declines

Startup Employee Engagement Declines

Paperback / softback 24 Jul 2023
Publisher Raheel Publisher
ISBN: 9789358680768
Out of Print
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Contact Center Management : From Complaint Department to Value Center

Paperback / softback 24 Oct 2018
Publisher Lannoo Publishers
ISBN: 9789401454100
Dewey: 658.812
£19.96
RRP £24.95
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Image for Less Contact, More Impact

Less Contact, More Impact : How to Win Buyers' Trust in a Turbulent Digital World

Paperback / softback 8 Feb 2021
Publisher Lannoo Publishers
ISBN: 9789401473422
Dewey: 658.872
£24.00
RRP £30.00
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Image for AI for Small Business Customer Service

AI for Small Business Customer Service : Techniques and Strategies for Enhanced Satisfaction

Paperback / softback 23 Aug 2023
Publisher MingHai Zheng
ISBN: 9798223556879
Out of Print
Image for AI for Small Business Customer Intelligence

AI for Small Business Customer Intelligence : Techniques and Strategies for More Effective Engagement

Paperback / softback 22 Aug 2023
Publisher MingHai Zheng
ISBN: 9798223237921
Out of Print
Image for Quality Service, Competitive Business: Setting the Standard in Customer Service

Quality Service, Competitive Business: Setting the Standard in Customer Service

Paperback / softback 7 Sep 2010
Publisher BSI Standards
ISBN: 9780580685156
Dewey: 658.812
£30.00
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Image for Best Practice Guide for Customer Service Managers

Best Practice Guide for Customer Service Managers : An Activity-based Workbook for Leaders of Teams That Strive for Service Excellence

series Customer Service Best Practice Guides
Paperback / softback 3 Sep 2010
ISBN: 9780954874421
Dewey: 658.812
£30.00
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Image for Signposts to Service Excellence

Signposts to Service Excellence : The African Paradigm

Paperback / softback 15 Jun 2001
Publisher Unisa Press
ISBN: 9781868881680
Dewey: 658.812
£23.95
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Image for Clued In

Clued In : How to Keep Customers Coming Back Again and Again (paperback)

Paperback / softback 31 Mar 2010
Publisher Addison Wesley
ISBN: 9780137071128
Dewey: 658.81
£25.99
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Image for NVQ Level 3 Sales Supervision

NVQ Level 3 Sales Supervision - Workpack 19 - Contribute to the Maintenance of Quality and Customer Service

Paperback 31 Oct 1996
ISBN: 9780273618324
£24.99
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Image for Customer Service - NVQ Level 2

Customer Service - NVQ Level 2 - Unit 3 Develop and Maintain Positive Working Relationships with Customers

Paperback 4 Nov 1996
ISBN: 9780273626558
£24.99
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