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Up Close and Personal? : Customer Relationship Marketing @ Work

Hardback 3 Dec 2002
Publisher Kogan Page Ltd
ISBN: 9780749438319
Dewey: 658.812

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Scoring Points : How Tesco Continues to Win Customer Loyalty

Hardback 3 Nov 2006
Publisher Kogan Page Ltd
ISBN: 9780749447526
Dewey: 381.1490941

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