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Customer Value Creation Behavior

Paperback / softback 21 Apr 2016
Publisher Routledge
ISBN: 9781138687530
Dewey: 658.812
£44.19
RRP £51.99
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Managing Customer Service

Hardback 30 Sep 2017
Publisher Routledge
ISBN: 9781138433410
Dewey: 658.812
£145.00
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Out of Print

Thinking in Services: Encoding and Expressing Strategy through Design

Paperback / softback 1 Jul 2017
ISBN: 9789063694302
Dewey: 658.812
£29.95
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£90.00
RRP £100.00
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Many Thin Companies : The Change in Customer Dealings and Managers Since September 11, 2001

Paperback / softback 20 Sep 2004
Publisher Routledge
ISBN: 9780789022486
Dewey: 658.812
£17.99
RRP £19.99
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£45.04
RRP £52.99
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£16.99
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£223.20
RRP £248.00
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Smart Things to Know About CRM

Paperback 29 Aug 2002
Publisher Capstone
ISBN: 9781841120478
Dewey: 658.812
£12.99
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£19.99
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The Loyalty Myth

Hardback 3 Dec 2012
Publisher Kogan Page Ltd
ISBN: 9780749465582
Dewey: 658.812
£19.99
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Cambridge Marketing Handbook: Pricing Points

Hardback 1 Dec 2013
Publisher Kogan Page Ltd
ISBN: 9780749470739
Dewey: 658.816
Out of Print

Cambridge Marketing Handbook: Stakeholder

Hardback 3 Dec 2013
Publisher Kogan Page Ltd
ISBN: 9780749470791
Dewey: 658.812
Out of Print

Customer Relationship Management for Competitive Advantage

Spiral bound 1 Feb 2012
Publisher Thorogood
ISBN: 9781854187468
Dewey: 658.812
£145.00
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Implementing Siebel

Paperback 1 Jul 2003
Publisher Prentice Hall
ISBN: 9780131010093
Dewey: 658.81202855369
£47.99
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Global Transfer Pricing: Principles and Practice 4th edition (Nordic edition)

Paperback / softback 12 Dec 2019
ISBN: 9781526514097
Dewey: 658.8160948
£25.00
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Sales And Market Forecasting For Entrepreneurs

Paperback / softback 16 Apr 2010
ISBN: 9781606490419
Dewey: 658.818
£15.16
RRP £18.95
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CRM Database Management : A Guide

Paperback 3 Jul 2014
Publisher Kogan Page Ltd
ISBN: 9780749472566
Dewey: 658.8120285
£24.99
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£21.95
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Users Not Customers : Who Really Determines the Success of Your Business

Paperback / softback 1 Jan 2079
Publisher Portfolio Penguin
ISBN: 9780670920969
Dewey: 658.812
£9.99
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Relationship Selling and Sales Management - WITH ACT! Express CD-ROM

Mixed media product 2 Feb 2007
ISBN: 9780071285742
Dewey: 658.812
£36.99
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Discovering the Service Imperative

Paperback / softback 16 Jan 2015
ISBN: 9781606496329
Dewey: 658.812
Out of Print

Customer-Oriented Sales Management Practices

Paperback / softback 16 Dec 2014
ISBN: 9781606492888
Dewey: 658.81
Out of Print

Level 3: Customer Service Specialist

Paperback / softback 31 Mar 2022
Publisher The Choir Press
ISBN: 9781789632866
Dewey: 658.812
£19.98
RRP £23.50
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Strategic Market Management

Paperback / softback 26 Jan 2007
ISBN: 9780470059869
Dewey: 658.8101
£45.86
RRP £53.95
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The Big Book of Sales Games

Paperback / softback 16 May 1999
ISBN: 9780071343367
Dewey: 658.81
£20.79
RRP £25.99
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Out of Print

S/NVQ 3 Customer Service Candidate Handbook

Paperback 5 Sep 2001
ISBN: 9780435452278
Dewey: 658.812
Out of Print