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The 10 rules of highly effective pricing : how to transform your price management to boost profits

Pricing with confidence : ten rules for increasing profits and staying ahead of inflation

Customers are the agenda : a practical guide to customer-centric management

The pricing journey : the organizational transformation toward pricing excellence

The four factors of trust : how organizations can earn lifelong loyalty

From impressed to obsessed : 12 principles for turning customers and employees into life-long fans

Selling all-in-one for dummies

Customer relationship management (CRM) for medium and small enterprises : how to find the right solution for effectively connecting with your customers

Customer-centricity in organized retailing : a guide to the basis of winning strategies

The new customer experience management : why and how the companies of the future address their customers' needs proactively

Close for life : the real estate agent's guide to creating satisfied customers that only do business with you

Revenue revolution : designing and building a high-performing sales team

Silence kills : communication tactics to speak with confidence and build your influence

Beat accelerating customer expectations with trend-driven innovation

Managing business relationships

The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs

Be your customer's hero : real-world tips & techniques for the service front lines

The accidental sales manager : how to take control and lead your sales team to record profits

Supplier relationship management : how to maximize vendor value and opportunity

The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance

Build your sales tribe : sales in the information age

No B.S. price strategy

Hacking sales : the playbook for building a high-velocity sales machine

CRM for dummies

Data driven : harnessing data and AI to reinvent customer engagement

Customer-centric marketing : build relationships, create advocates, and influence your customers

Customer relationship management

The sales boss : the real secret to hiring, training and managing a sales team

Supplier relationship management : unlocking the hidden value in your supply base

The Jeb Blount box set

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