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ITIL small-scale implementation

by AXELOS
Paperback / softback 28 Aug 2009
ISBN: 9780113310784
Dewey: 004.068
Out of Print

Key element guide ITIL service design

by AXELOS
Paperback / softback 31 Jul 2012
ISBN: 9780113313617
Dewey: 004.0688
Out of Print

Managing the IT Services Process

Ebook 19 Apr 2004
Publisher Routledge
ISBN: 9781136381706
Dewey: 004.068
Title Unavailable: Withdrawn
£28.79
RRP £31.99
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£40.49
RRP £44.99
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How to be a Successful Systems Manager

Hardback 1 Sep 1994
ISBN: 9780070196391
Dewey: 004.068
Out of Print

Guide to Service Desk Concepts, International Edition

by Knapp
Ebook 25 Feb 2013
Publisher Cengage Learning
ISBN: 9781473718746
Dewey: 004.0688
Title Unavailable: Withdrawn

Service level manager: careers in IT service management

eBook 4 Aug 2017
Publisher BCS
ISBN: 9781780172965
Dewey: 004.068
Title Unavailable: Withdrawn

The business of IT : how to improve service and lower costs

Paperback / softback 1 Oct 2009
Publisher IBM Press
ISBN: 9780137000616
Dewey: 004.068
Out of Print
Out of Print

Business relationship manager: careers in IT service management

eBook 7 Jul 2014
Publisher BCS
ISBN: 9781780172521
Dewey: 004.0688
Title Unavailable: Withdrawn

Service desk and incident manager: careers in IT service management

eBook 28 Jul 2014
Publisher BCS
ISBN: 9781780172354
Dewey: 004.068
Title Unavailable: Withdrawn

All-in-one ITIL foundation exam guide

Paperback / softback 16 Aug 2016
ISBN: 9780071841603
Dewey: 004.068
Out of Print