Search Results - Books - Academic
Order within 4hrs 8mins for Next Day Delivery
View Basket
Sign Out
Early Years View All
BrowseEarly YearsPrimarySecondaryFurther EducationAcademicVLeBooks
Top Categories
Popular TitlesBook BundlesComing SoonNew & NoteworthyAccelerated ReaderTikTok Made Me Read It
Non-Fiction Books
Biography & MemoirsHistoryMusicSportWildlifeView More...
Publisher
Crown HouseDorling Kindersley (DK)GMC DistributionMacmillanWileyView More...
Fiction Books
Animal storiesClassic crimeEnviroment storiesFantasyGraphic NovelsView More...
Author
David AlmondKwame AlexanderMalorie BlackmanSarah CrossanWilliam ShakespeareView More...
Children's Books
Bedtime StoriesBig BooksBoard BooksPicture BooksSoft Toys & GamesView More...
eBooks
AcademicCollectionsNew eBooksPrimary Box SetsPromotionsSecondary Box sets
Popular Topics
Black Lives, Black HistoryDiversity MattersFantastic FemalesLGBTQ+Mental Health AwarenessLooking After Our Planet
Not To Be Missed
Book ReviewsBlogEnglish MasteryOfficial Book AwardsSchool Book AwardsYoto Carnegies
Other
DictionariesDVD’sExam BoardsScotland ResourcesSENDTimeline of Events
Nursery Essentials
100 Essential Picture BooksFairytales & FablesNursery Rhymes & SongsSound BooksStory Board BooksTouch and Feel
Topics
Animal StoriesDinosaursFestivals & CelebrationsFunny StoriesPeople Who Help UsView More...
First Learning
ABC and First WordsColoursNumbers & CountingRhyming & WordplaySeasons & TimeView More...
Conversation Starters
Black Lives, Black HistoryBooks to Inspire ReadingDiversity MattersLooking after our PlanetRefugees & ImmigrationStarting School
Favourite Characters
BlueyElmerPaddingtonPeppa PigThe GruffaloView More...
Personal Development
All Kinds of FamiliesCelebrating GrandparentsFantastic FemalesFirst ExperiencesMental HealthPositively Me!
Favourite Series
Baby Touch & FeelCampbell Busy BooksFirst Questions & AnswersLadybird First Favourite TalesThat's Not My…View More...
Classroom Essentials
Big BooksNumiconPie Corbett CollectionsReading SchemesTeacher Resources/CPDToys and Games
Authors/Illustrators
Dapo AdeolaJoseph CoelhoJulia DonaldsonTom FletcherSue HendraView More...
Browns Recommends
Book BundlesCarnegie Medal for IllustrationGreat Books to Read AloudNew & NoteworthyOfficial Book AwardsTimeline of Events
Reading and Phonics
Accelerated ReaderAR Kids Reading Report '23AR: Newly QuizzedBook BandsPie Corbett CollectionsReading Schemes
Topics
Fiction by Genre – KS1Fiction by Genre – KS2Topic Collections - Early YearsTopic Collections - KS1Topic Collections - KS2
Reading Support
Dual & Foreign LanguageHow to Write a StoryPicture Books for KS1Picture Books for KS2Reluctant & Dyslexic ReadersWordless Picture Books
Conversation Starters
Black Lives, Black HistoryDiversity MattersFantastic FemalesFestivals & CelebrationsLooking After Our PlanetRefugees & Immigration
Reading for Pleasure
Fantastic FactsFavourite Classroom ReadsFilm & TV AdaptationsGraphic NovelsNarrative Non-FictionRead Around the World
Personal Development
Bullying AwarenessInspirational LivesMental HealthPeople Who Help UsRead for Empathy 2024Starting Secondary School
Library Collections
100 Best Fiction for Y1-Y6100 Best Non-Fiction for Y1-Y6Favourite Authors, A-ZSeries: Early Readers & KS1Series: Lower KS2Shakespeare
Classroom Essentials
11+ ExamsDictionariesNumiconScotland ResourcesTeacher Resources/CPDWales Resources
Browns Bestsellers
Bestselling New FictionBestselling New Non-FictionBook BundlesEssential PoetryFavourite AudiobooksTop 50 Graphic Novels
Browns Recommends
2023 Award WinnersChildren's Laureate 2022-2024New and NoteworthyOfficial Book AwardsSchool Book AwardsTimeline of Events
Reading for Pleasure
Favourite Authors A-ZGraphic Novels & MangaNarrative Non-FictionRead Around the WorldTikTok Made Me Read ItTV and Film Adaptations
GCSE by Exam Board
AQAEdexcelIGCSEOCRWJEC / EduqasView More...
Fiction by Genre
HistoricalHumourRomanceShort StoriesThrillersView More...
Key Debates & Topics
Black Lives, Black HistoryConflicts & TerrorismDiversity MattersMaking Sense of Our WorldOur Planet in DangerRefugees & Immigration
Non-Fiction by Subject
BiographiesGeographyHistoryHobbiesSportView More...
Personal Development
Bullying AwarenessCareersFantastic FemalesManaging Exam StressMental HealthRead for Empathy 2024
Reading Support
Accelerated ReaderDual & Foreign LanguageGraded Readers (CEFR)English MasteryReluctant & Dyslexic ReadersShakespeare
Classroom Essentials
DictionariesNorthern Ireland (CCEA)Scotland ResourcesTeacher Resources/CPDWales Resources
Browns Bestsellers
Audio BooksBestselling New FictionBestselling New Non-FictionEssential PoetryTop 30 Graphic Novels - KS3Top 30 Graphic Novels - KS4
Browns Recommends
2023 Award WinnersAR Kids Reading Report '23Book BundlesNew and NoteworthyOfficial Book AwardsTimeline of Events
Reading for Pleasure
Feel Good FictionFilm and TV AdaptationsGraphic Novels & MangaMyths RetoldTikTok Made Me Read ItView More...
A-Level by Exam Board
AQAEdexcelIALOCRWJEC / EduqasView More...
Fiction by Genre
CrimeFantasyHistoricalRomantic FictionSci-FiView More...
A-Level: Wider Reading
ArtEconomicsMusicPhilosophyShakespeareView More...
Non-Fiction by Subject
BiographiesNarrative Non-FictionPopular ScienceStudent CookbooksTrue CrimeUK Politics
Student Essentials
CareersManaging Exam StressMoney MattersReady for Uni - Reading ListsStudy SkillsView More...
Key Debates & Topics
Black Lives, Black HistoryDiversity MattersFantastic FemalesMental HealthOur Planet in DangerRefugees & Immigration
Classroom Essentials
Graded Readers (CEFR)Northern Ireland (CCEA)Scotland ResourcesT LevelsTeacher Resources/CPDWales Resources
Browns Bestsellers
Best New BiographiesBestselling New FictionBestselling New Non-FictionEssential PoetryNow StreamingQuick Reads
Browns Recommends
2023 Award WinnersAcademic NewsletterDVD CollectionsNew and NoteworthyOfficial Book AwardsTimeline of Events
Reading for Pleasure
Books by Authors of ColourGraphic NovelsLGBTQ+ Fiction Now StreamingTikTok Made Me Read It View more...
Education Studies
Early Childhood StudiesEarly Years TeachingEducation StudiesPrimary TeachingSecondary TeachingSEN Teaching
Student Essentials
Academic Writing & Research Careers Cooking on a BudgetMental HealthMoney Matters View More...
Health and Medicine
Biomedical ScienceDentistryMedicineMidwiferyNursing (Adult)View More...
Key Debates & Topics
AIConflicts Equality, Inclusion, Diversity Human Migration Net Zero Politics
Law and Politics
Criminal Law European Law Family Law International Relations Law of Tort View More...
Arts and Humanities
Art & Design Drama English Language English Literature Film Studies View More...
Sciences/Engineering
BiologyChemistryEngineeringGeographyPhysicsView More...
Business
Accounting Economics Entrepreneurship ManagementMarketing View More...
Browns Recommends
2023 Award WinnersAcademic NewsletterBestselling eBooksNew and NoteworthyOfficial Book AwardsTimeline of Events
About VLeBooks
Register for VLeBooksApplication FormRequest Inspection CopiesLeave FeedbackFAQsTerms and Conditions
Further Education
Foreign Language titlesGraphic Novels & MangaLGBTQ+Mental HealthNew FictionView More...
Teacher Hub
CPDEarly Years TeachingPrimary TeachingSecondary TeachingSEN / SENDWellbeing for Teachers
FE Curriculum
A Level by SubjectCambridge A-LevelIB DiplomaNorthern Ireland (CCEA)Scotland: Highers/Adv HighersVocational Training
Primary
Favourite Authors A-ZKS1 FictionKS2 FictionMental HealthPrimary Topics View More...
Academic
BiographiesCrime FictionMyths RetoldNew FictionRomance FictionWordsworth Classics
Secondary
Favourite SeriesFiction by GenreKS3 FictionKS4 FictionReluctant & Dyslexic ReadersView More...
Academic Subjects
AccountingBritish PoliticsDentistryMarketingPsychologyView More...
Secondary Curriculum
CareersGCSE by SubjectGraded Readers (CEFR)IGCSENorthern Ireland (CCEA)Scotland: National 4/5
Browns Recommends
2023 Award WinnersBestsellersExclusive CollectionsNew eBooksVLeBooks Promotions
Saved Searches
My Saved Searches

Availability

Format

Category

Readership

Price

to
Image for Raving Fans!

Raving Fans!

series The one minute manager
Paperback / softback 15 Jun 1998
Publisher HarperCollins
ISBN: 9780006530695
Dewey: 658.812
£7.49
RRP £9.99 Save 25%
23 in Stock Need More ?
Image for Developing Data Migrations and Integrations with Salesforce

Developing Data Migrations and Integrations with Salesforce : Patterns and Best Practices

Paperback / softback 19 Dec 2018
Publisher Apress
ISBN: 9781484242087
Dewey: 658.812
£43.99
RRP £54.99 Save 20%
6 in Stock Need More ?
Image for The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources

The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources

Paperback / softback 31 Jul 1996
ISBN: 9780070522350
Dewey: 658.81
£20.79
RRP £25.99 Save 20%
10 in Stock Need More ?
Image for The Best Damn Sales Book Ever

The Best Damn Sales Book Ever : 16 Rock-Solid Rules for Achieving Sales Success!

Hardback 4 Apr 2006
ISBN: 9780471757283
Dewey: 658.81
£12.00
RRP £16.00 Save 25%
3 in Stock Need More ?
Image for Best Practice Guide for Customer Service Professionals

Best Practice Guide for Customer Service Professionals

series Customer Service Best Practice Guides
Paperback / softback 1 Jun 2006
ISBN: 9780954874414
Dewey: 658.812
£22.50
RRP £30.00 Save 25%
2 in Stock Need More ?
Image for Sales Management For Dummies

Sales Management For Dummies

Paperback / softback 23 Oct 2015
Publisher For Dummies
ISBN: 9781119094227
Dewey: 658.81
£16.49
RRP £21.99 Save 25%
3 in Stock Need More ?
Image for Affected

Affected : Emotionally Engaging Customers in The Digital Age

Paperback / softback 18 May 2018
ISBN: 9780730357018
Dewey: 658.812
£14.96
RRP £19.95 Save 25%
3 in Stock Need More ?
Image for The Customer-Centric You

The Customer-Centric You : Making Customers the Focus of Everything You Do

Paperback / softback 23 Feb 2011
ISBN: 9781852526726
Dewey: 658.812
£11.99
RRP £14.99 Save 20%
2 in Stock Need More ?
Image for Sell without Selling Out

Sell without Selling Out : A Guide to Success on Your Own Terms

Paperback / softback 22 Feb 2022
ISBN: 9781989603574
Dewey: 658.81
£12.71
RRP £16.95 Save 25%
2 in Stock Need More ?
Image for The Pricing Journey

The Pricing Journey : The Organizational Transformation Toward Pricing Excellence

series Stanford business books
Hardback 29 Apr 2015
ISBN: 9780804788748
Dewey: 658.816
£46.40
RRP £58.00 Save 20%
2 in Stock Need More ?
Image for Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You

Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You

Paperback / softback 8 Aug 2023
ISBN: 9781265223281
Dewey: 658.812
£14.39
RRP £17.99 Save 20%
2 in Stock Need More ?
Image for The New Customer Experience Management

The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively

Paperback / softback 11 Nov 2022
Publisher Routledge
ISBN: 9781032313412
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
2 in Stock Need More ?
Image for Managing Customer Value: One Step At A Time

Managing Customer Value: One Step At A Time

Hardback 20 Jun 2022
ISBN: 9789811240799
Dewey: 658.812
£56.00
RRP £70.00 Save 20%
2 in Stock Need More ?
Image for The Relationship Economy

The Relationship Economy : Building Stronger Customer Connections in the Digital Age

Hardback 8 Oct 2019
ISBN: 9781626346437
Dewey: 658.812
£16.13
RRP £21.50 Save 25%
1 in Stock Need More ?
Image for Lean CX

Lean CX : How to Differentiate at Low Cost and Least Risk

Hardback 6 Apr 2021
Publisher De Gruyter
ISBN: 9783110683684
Dewey: 658.812
£27.20
RRP £34.00 Save 20%
1 in Stock Need More ?
Image for How to Win Friends and Influence Profits

How to Win Friends and Influence Profits

Paperback / softback 15 Jan 2010
Publisher Cyan Books
ISBN: 9781905736362
Dewey: 658.812
£8.99
Special order line: only available to educational & business accounts. Sign In
Image for Crowning the Customer

Crowning the Customer : How To Become Customer-Driven

Paperback / softback 24 Feb 2006
Publisher O'Brien Press Ltd
ISBN: 9780862789527
Dewey: 658.812
£11.99
RRP £14.99 Save 20%
2 in Stock Need More ?
Image for Customer Service Pocketbook: 3rd Edition

Customer Service Pocketbook: 3rd Edition : Customer Service Pocketbook: 3rd Edition

Paperback / softback 1 Oct 2013
ISBN: 9781906610555
Dewey: 658.812
£7.99
RRP £9.99
Special order line: only available to educational & business accounts. Sign In
Image for Monitoring, Measuring, and Managing Customer Service

Monitoring, Measuring, and Managing Customer Service

Hardback 15 May 2000
ISBN: 9780787951399
Dewey: 658.812
£32.29
RRP £37.99
Special order line: only available to educational & business accounts. Sign In
Image for Do Penguins Eat Peaches?

Do Penguins Eat Peaches? : And other unexpected ways to discover what your customers want

Paperback / softback 17 Oct 2023
ISBN: 9781788604178
Dewey: 658.812
£11.99
RRP £14.99 Save 20%
1 in Stock Need More ?
Image for Meeting Customer Needs

Meeting Customer Needs

series Chartered Management Institute series
Paperback / softback 1 Oct 2003
ISBN: 9780750659840
Dewey: 658.812
£36.54
RRP £42.99
Special order line: only available to educational & business accounts. Sign In
Image for No B.S. Price Strategy: The Ultimate No Holds Barred, Kick Butt, Take No Prisoners Guide to Profits, Power, and Prosperity

No B.S. Price Strategy: The Ultimate No Holds Barred, Kick Butt, Take No Prisoners Guide to Profits, Power, and Prosperity

Paperback / softback 16 Jun 2011
Publisher Entrepreneur Press
ISBN: 9781599184005
Dewey: 658.816
£14.39
RRP £17.99 Save 20%
2 in Stock Need More ?
Image for Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value

Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value

Hardback 16 Mar 1999
ISBN: 9780071342537
Dewey: 658.81
£30.39
RRP £37.99
Special order line: only available to educational & business accounts. Sign In
Image for Delivering Effective Social Customer Service

Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Hardback 25 Oct 2013
ISBN: 9781118662670
Dewey: 658.812
£14.99
RRP £19.99
Special order line: only available to educational & business accounts. Sign In
Image for Designing the Customer-Centric Organization

Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process

series The Jossey-Bass business & management series
Hardback 13 May 2005
ISBN: 9780787979195
Dewey: 658.812
£36.13
RRP £42.50
Special order line: only available to educational & business accounts. Sign In
Image for Improving Customer Satisfaction, Loyalty, and Profit

Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System

series J-B-UMBS Series
Hardback 17 Oct 2000
ISBN: 9780787953102
Dewey: 658.812
£28.49
RRP £37.99
Special order line: only available to educational & business accounts. Sign In
Image for Microsoft Dynamics CRM 2016 Unleashed

Microsoft Dynamics CRM 2016 Unleashed : With Expanded Coverage of Parature, ADX and FieldOne

series Unleashed
Paperback / softback 9 Sep 2016
Publisher Sams Publishing
ISBN: 9780672337604
Dewey: 658.812028553
£41.59
RRP £51.99
Special order line: only available to educational & business accounts. Sign In
Image for Answering the Ultimate Question

Answering the Ultimate Question : How Net Promoter Can Transform Your Business

Hardback 5 Dec 2008
ISBN: 9780470260692
Dewey: 658.812
£17.24
RRP £22.99
Special order line: only available to educational & business accounts. Sign In
Image for Game-Based Marketing

Game-Based Marketing : Inspire Customer Loyalty Through Rewards, Challenges, and Contests

Hardback 16 Apr 2010
ISBN: 9780470562239
Dewey: 658.812
£14.24
RRP £18.99
Special order line: only available to educational & business accounts. Sign In
Image for Unleashing Excellence

Unleashing Excellence : The Complete Guide to Ultimate Customer Service

Hardback 11 Dec 2009
ISBN: 9780470503805
Dewey: 658.812
£15.75
RRP £21.00
Special order line: only available to educational & business accounts. Sign In
Add to basket
Prev
123
...
51
Next
Browns Books Logo Footer +44 (0) 1482 384660

Our Services

Policies

Help & Contact

Browns Books © 2014-2024 All rights reserved [rev: 1.3.52.43]