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Fidelisez Vos Clients En B to B

Ebook 22 Aug 2018
Publisher Dunod Editeur
ISBN: 9782100787494
Dewey: 658.812
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L'obsession Du Service Client

Ebook 3 Oct 2018
Publisher Dunod
ISBN: 9782100790203
Dewey: 658.812
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Hug your customers: love the results

eBook 4 Mar 2004
Publisher Penguin
ISBN: 9780141941431
Dewey: 658.812
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£19.50
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£17.80
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The customer rules: the 39 essential rules for delivering sensational service

eBook 5 Mar 2013
Publisher Crown
ISBN: 9780770435615
Dewey: 658.812
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£55.00
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Award-winning customer service: 101 ways to guarantee great performance

Ebook 29 Aug 2007
Publisher Amacom
ISBN: 9780814400609
Dewey: 658.812
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£14.66
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Great Customer Service on the Telephone

Ebook 26 Nov 1992
Publisher Amacom
ISBN: 9780814415801
Dewey: 658.812
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Delivering knock your socks off service

eBook 1 Oct 2011
Publisher Amacom
ISBN: 9780814417560
Dewey: 658.812
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Secret service: hidden systems that deliver unforgettable customer service

eBook 28 Jan 2003
Publisher Amacom
ISBN: 9780814426975
Dewey: 658.812
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The real-time contact center

Ebook 26 Aug 2005
Publisher Amacom Books
ISBN: 9780814429082
Dewey: 658.812
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£29.29
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From selling to managing: guidelines for the first-time sales manager

Ebook 1 Aug 1990
Publisher Amacom
ISBN: 9780814430194
Dewey: 658.81
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£19.86
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Managing knock your socks off service

eBook 1 Jun 2013
Publisher Amacom
ISBN: 9780814432051
Dewey: 658.812
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Sales management

Ebook 1 Jun 2015
Publisher Amacom
ISBN: 9780814436301
Dewey: 658.81
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