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Sales enablement : tools and techniques for modern sales organization

Account management strategies in B2B sales : generating customer value and building sustainable business relationships - methodology, processes, tools

The sales navigator for media consultants : the roadmap to more revenue in the sale of advertising materials

The New Luxury Experience: Creating the Ultimate Customer Experience

Customer Success Management: Helping Business Customers Achieve Their Goals

Complete Guide to Business and Sales Presentation

Effective complaint management: the business case for customer satisfaction

Bei Anruf Termin: Telefonisch neue Kunden akquirieren

Sales excellence: systematic sales management

How to win customers in the digital world: total action or fatal inaction : making every activity - customer activity - through complete communication

Customer relationship management: organizational and technological perspectives

Marketing im Perspektivenwechsel: Festschrift fur Udo Koppelmann

Empfehlungsmarketing: Konigsweg der Neukundengewinnung

Investitionsguter erfolgreich verkaufen: So machen Sie sich fit fur die Praxis

Online beraten und verkaufen: So fuhren Sie Kunden personlich durch den Kaufprozess im Internet

Erfolgreich akquirieren auf Messen: In funf Schritten zu neuen Kunden

Emotion Selling: Messbar mehr verkaufen durch neue Erkenntnisse der Neurokommunikation

Fairplay Franchising: Spielregeln fur partnerschaftlichen Erfolg

Die Lowen-Liga: Verkaufen will gelernt sein

Fuhren Im Vertrieb: So Unterstutzen Sie Ihre Mitarbeiter Direkt Und Konsequent

Empfehlungsmarketing: Konigsweg Der Neukundengewinnung

Erfolgreiche Vertriebsfuhrung: Potenziale Und Herausforderungen

Paradox of Points: Theoretical Foundation and Empirical Evidence of Medium Magnitude Effects in Loyalty Programs

Sales Enablement: Tools and Techniques for Modern Sales Organization

Mehr Verkauf durch Nichtverkauf: Kunden kaufen fast von selbst, wenn man sie lasst

The relationship marketer: strategic relationship marketing revisited

Service chain management: technology innovation for the service business

Innovationen Im Handel: Verpassen Wir Die Megatrends Der Zukunft?

Market-value pricing: definitions, concepts, and processes for market-value centric pricing

Service science, management and engineering: education for the 21st century

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